Car owners, drivers and passengers are demanding enhanced mobility and in-car experiences. They are looking to the automotive giants and emerging service providers to deliver reimagined customer experiences, as well as new capabilities, services and products.
The collaboration between Otonomo and Capgemini will further enable the transformation of automotive companies into mobility providers. Capgemini are focused on bringing cutting-edge new businesses – built on transformational technologies, data science and disruptive business models – to life. They are poised to drive accelerated development of the connected car ecosystem within and beyond the automotive industry.
Integrating Connected Car Data into CRM Systems
With the power of the data supplied by Otonomo, Capgemini’s Smart Mobility Connect Offering will provide new opportunities for automotive OEMs, dealerships, leasing companies and fleet owners to deliver a personalized, customer-centric, and timely ownership experience. Capgemini clients can unleash the promise of data utilization with the integration of Otonomo’s automotive data services platform into CRMs.
The melding of these data sources will enable OEMs, dealers, leasing companies and fleet owners to deliver tailored services at the right time through the right channels.
Connected Car Data Drives Growth and Innovation
The collaboration between Otonomo and Capgemini has the potential to drive growth and innovation. The resulting solutions will enable better understanding of customer needs through better quality data, methodologies and models.
Imagine the opportunities to improve driver safety. With connected car data, the service provider can accurately predict when to alert the driver to change the car’s tires. By leveraging the knowledge of when the automobile was last serviced, driving patterns, number of trips per day, car health indicators, tire air pressure, fault history, hazard data and more. Other initiatives focus on the ability to offer bespoke extended warranties and service packages based on driving patterns and new models to define more accurate residual value calculations.
Protecting Driver Privacy
Protecting driver privacy is a core value for both Otonomo and Capgemini, to this end Capgemini’s experts will help their clients make use of the Otonomo Consent Management Hub to orchestrate individual consumer consent and compliance with privacy regulations. Currently, our end-to-end consent processes includes usage-based insurance (UBI), predictive maintenance, concierge services, electric vehicle (EV) services, in-vehicle package delivery and on-demand carwash.
I look forward to the realization of many other innovative solution concepts yet to be imagined by Capgemini’s ideation and business transformation experts. Together, Otonomo and Capgemini will continue to work to forge a mobility ecosystem that keeps the consumer at its core.
Protecting driver privacy is a core value for both Otonomo and Capgemini, to this end Capgemini’s experts will help their clients make use of the Otonomo Consent Management Hub to orchestrate individual consumer consent and compliance with privacy regulations. Currently, our end-to-end consent processes includes usage-based insurance (UBI), predictive maintenance, concierge services, electric vehicle (EV) services, in-vehicle package delivery and on-demand carwash.
I look forward to the realization of many other innovative solution concepts yet to be imagined by Capgemini’s ideation and business transformation experts. Together, Otonomo and Capgemini will continue to work to forge a mobility ecosystem that keeps the consumer at its core.
